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Our Frequently Asked Questions

(If we don't answer it here, please go to our Contact page and ask your question!)

Is it possible to get a quote over the phone?

Absolutely! We do however recommend an in-home estimate as it's more accurate. But you are more than welcome to give us a call. We can ballpark it for you.

Do you guarantee your services?

Yes! We are so confident that you will be happy with our service that if you are not happy, we will immediately send out a supervisor. If needed, we will send another cleaning team to re-clean the entire apartment "Free of Charge."

What services do you perform each visit?

Too many to list here -- please check out our Services page!

Can I use you only once or occasionally?

Sure. We have many clients who only use Beck-N-Call for move-out and move-in cleanings or for when the mother-in-law comes to town.

Are your maids trustworthy?

All of our maids go through a thorough background check for your safety and security. Beck-N-Call is also bonded and all employees are subject to that bond.

Do I need to have the cleaning products on hand when Beck-N-Call shows up?

You're too busy to clean so we know you're probably to busy to shop. Beck-N-Call provides all cleaning products so you won't have to rush out to the store. These products are guaranteed to be safe for children and pets.

Do I have to be home when you clean?

You can be there or we can let ourselves in, whichever you prefer.

Do I have to sign a contract?

No, you are free to stop using our service whenever you like. Though we are convinced that after you experience our maids and the great job they do, this will never be an issue.

Do I pay at time of cleaning or will you bill me?

We expect payment at time of service.

What if I refer my friends and family to Beck-N-Call?

More than half of our business comes from referrals so we want to thank you for your help. For every client you refer who signs up with Beck-N-Call and stays with us for at least six cleanings, you will receive one free "Basic Cleaning."


"Everything went great! I happened to be here for most of the cleaning due to one of our dogs getting up sick and needing to go to the vet. I got to meet both of the ladies and am very happy with the cleaning job that they did."

  - Kelly - Murphy, TX

"Everything went well. Your staff was courteous, professional, and did a great job. Thanks"

  - Bruce - Rowlett, TX

"Hi, She did a great job. She is a very nice and friendly person. Thanks so much for the "spur of the moment" service you helped me with."

  - Jean - Forney, TX

"Yes it was great! Thank you so much, the condo looks spotless!"

  - Dixie - Rockwall, TX